Privacy Policy

Privacy Policy

Last updated November 15, 2025.

We believe you should always know what personal data we collect about you, how we use

it, and what control you have over this data. We want to be transparent and explain

this information to you in our privacy policy below (“Privacy Policy”).

About Us

We are Romero Enterprises, LLC, registration number 2023-001355969, registered address

5830 E 2nd St Ste 6300, Casper, 82609, United States, operating under the name

CoachKonline (“we”, “us” or “our”). We are the controller of your personal data.

You can contact us by:

e-mail address: romero@romero-enterprises.com

contact form: https://romero-enterprises.com

About Our Privacy Policy

This Privacy Policy explains

what personal data we collect about you;

how we use your personal data;

your rights concerning your personal data.

The Privacy Policy applies to the use of the website romero-enterprises.com

(“Website”) and our communication concerning the use of the Website.

Definitions

Contact information – data needed to contact you, e.g., e-mail address, phone number,

postal address.

Details of the order – details regarding your order, e.g., products and services

ordered, order and delivery status, or invoice number.

Payment details – information needed to receive and transfer payments, e.g., payment

method, billing address, bank account number, payment card details (including card

number, CVV/CVC code, card expiration date).

Payment status – details related to your payment, e.g., whether the payment was

successful, payment date, time and place.

Traffic and performance data – information used by a website's or application's

analytical tools, including third-party cookies and identifiers assigned to you, e.g.,

IP address, location, device information, demographic data, device type, and internet

browsing history.

How Do We Use Your Personal Data and Why?

We use only the minimum amount of personal data needed.

We will indicate where the provision of personal data is voluntary or necessary.

For each topic below, we describe why and how we use your personal data and what is

the legal basis.

Orders & Delivery

What do we do with your personal data and why?

What personal data do we use?

Legal basis

We collect your data to prepare and

deliver your order.

Name, surname, Contact information, Details of the order, payment details, payment status

To perform the contract with you

We use System.io e-commerce platform, which processes personal data (see their privacy

policy here).

Payments

We use Stripe services for processing your payments. We send them your payment details

to receive the payment and we receive from them information about the status of your payment.

What do we do with your personal data and why?

What personal data do we use?

Legal basis

We collect and exchange your data with payment service providers to receive payments and to give refunds.

name, surname, email address, payment details, payment status

To perform the contract with you

We store your data to receive recurring or deferred payments.

We store your data to allow you to use the data for future purchases so that you do not need to re-type it again.

Your consent

We store your data to have a proof of our transaction for tax and accounting purposes, details of the order,

payment status, It’s important for us to keep records of our transactions (legitimate interests)

Marketing

What do we do with your personal data and why?

What personal data do we use?

Legal basis

We send you marketing information (e.g., newsletters, information on discounts, sales, new products, or services) to keep you updated about our

offers, name, surname, email address, Your consent, We send you notices about unfinished shopping carts to remind you about unfinished purchases.

name, surname, email address, The products or services that you have added to the shopping cart, Your consent

We analyse your reactions to our messages to understand the effectiveness of our messages and marketing campaigns. whether you have opened

the message or its attachments whether you have clicked on the links in our message It’s important for us to understand the results of our

campaigns, to provide even better campaigns in the future and improve our communication with our users (legitimate interests)

We show you adverts as you browse the web to inform you about our offerings. You can also check for more information in our cookie policy here.

traffic and performance data, contact information,The products or services that you have added to the shopping cart

Your consent

We use the following marketing tools that process personal data for sending marketing

information:

System.io

Analytics

What do we do with your personal data and why?

What personal data do we use?

Legal basis

We analyse the Website's traffic and performance to continuously improve our Website, and the user experience.

We use the following analytical tools:

Systeme.io traffic and performance data

Your consent

We analyse sales information to understand our users’ tastes and use this information for offering new products. We use System.io

e-commerce platform to analyse your purchases.

name, surname, contact information, details of the order, payment status, traffic and performance data, viewed

products or services, abandoned shopping carts

It’s important for us to improve our services and provide the best service to you (legitimate interests)

Cookies Policy and Similar Technologies

We use cookies and similar technologies on our Website.

Our website uses cookies and web beacons to improve your experience, remember preferences, and analyze site traffic. By using our site, you consent to our use of cookies. We do not share this information with third parties except as required to provide services, such as payment processing via Stripe.

For more information about how we handle personal information, please see our Privacy PolicyWhere Do We Obtain Your Personal Data?

We will obtain your personal data:

from payment service provider (Stripe)

from e-commerce platform (System.io)

from e-mail marketing service provider

directly from you (for example, when you purchase a service, contact us with a

question or complaint, create user's profile, respond to a survey or sign-up to

receive marketing communications)

To Whom We Disclose Your Personal Data?

We disclose your personal data to the following categories of data recipients:

payment service provider Stripe

analytical service provider Systeme.io

e-commerce platform

e-mail marketing service provider System.io

accounting service providers

data centre service provider(s)

IT maintenance service providers

How Long Do We Store Your Personal Data?

We will not store your personal data longer than it is necessary. Once we have

determined that we no longer need to hold your personal data, we will destroy it.

The criteria used to determine the period of storage of your personal data are:

the nature of the purpose, why personal data was collected;

the length of time, while we have a contractual relationship with you;

the existence of a legal obligation under the applicable law;

the necessity to store the data in the light of our legal position (such as

applicable statutes of limitations, litigation or regulatory investigations).

What Rights Do You Have In Relation to Your Personal

Data?

You have various rights in relation to the personal data that we process about you. We

have described these rights in the table below. There are some exceptions to these

rights, however. If we refuse your request, we will explain to you the reasons for doing so.

If you wish to exercise any of these rights, please contact us. Our contact

information is in the Privacy Policy’s “About us” section.

Your rights Explanation

Right to request access

You are entitled to ask us if we are processing your data and, if

we are, you can request access to your personal data.

Right to

rectification

You may request that we rectify any inaccurate or incomplete

personal data that we process about you.

Right to erasure (“right to be forgotten”)

You have the right to request that we erase your personal data.

Right to restrict processing

You have the right to request that we restrict our processing of your personal data where:

you believe such data to be inaccurate;

our processing is unlawful; or

we no longer need to process such data for a particular

purpose, but where we are not able to delete the data due

to a legal or other obligation or because you do not want us to delete it.

Right of data portability

You have the right to transfer your personal data between data

controllers. This means that you can request your personal data

we process about you in a structured, commonly used and machine readable

format and transfer this data to a third party.

Right to object

Where we are processing your personal data based on our

legitimate interests (or those of a third party), you have the

right to object to such processing on grounds relating to your

particular situation.

Right to withdraw consent

If you have consented to our processing of your personal data,

you have the right to withdraw consent at any time, free of

charge.

How to Complain?

If you have any concerns about our use of your personal data, you can make a complaint

to us. Our contact information is in the Privacy Policy’s section “About Us”.

In case you could not solve your problem with us directly, you can also complain to

your local data protection authority or the place of the suspected violation. Contact

information of these authorities can be accessed at the website of the European Data

Protection Board.

This privacy policy was created using Ligalio Privacy Policy Generator.